At Ten Flags Theme Park, accessible from https://tenflagsthemepark.co.za, we are committed to protecting the privacy and personal information of our website visitors, customers, and partners. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
- Personal Information: Name, email address, phone number, booking details, etc.
- Device Information: IP address, browser type, operating system, and pages visited.
- Payment Information: For booking and transaction purposes (processed securely via third-party services).
- Cookies: To improve user experience and site functionality.
2. How We Use Your Information
We use the information collected to:
- Process bookings and reservations
- Respond to inquiries or support requests
- Improve our website and services
- Send you updates, promotions, or relevant content (only if you’ve opted in)
- Ensure security and prevent fraud
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers who assist in operating our website, managing bookings, or conducting our business—under strict confidentiality agreements.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.
5. Cookies
Our site uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent (where applicable)
- Object to certain uses of your data
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
📧 Email: info@tenflagsthemepark.co.za
📞 Phone: 068 704 5736